Terms & Conditions

Welcome to Bunkmonk Hospitality LLP ("Bunkmonk", "we", "our", or "us"). These Terms & Conditions govern your access to and use of our website, accommodation, facilities, experiences, and related services.

By making a reservation, accessing our website, or staying at any Bunkmonk property, you agree to be bound by these Terms & Conditions.

1. About Bunkmonk

Bunkmonk Hospitality LLP operates hospitality properties offering hostel accommodation, dormitories, private rooms, café services, curated local experiences, and related hospitality offerings.

These Terms apply to all bookings made directly with Bunkmonk or through authorised third-party booking platforms.

2. Eligibility

To make a booking, you must:

• Be at least 18 years of age
• Not more than 40 years of age

Guests must provide valid government-issued identification during check-in where required by law.

3. Reservations

Reservations are subject to:

• Availability
• Successful payment
• Identity verification
• Compliance with these Terms

A booking confirmation does not guarantee accommodation if required information is false, incomplete, or fraudulent.

4. Check-in & Check-out

Standard check-in and check-out timings are published on our website and booking confirmation.

Early check-in and late check-out are subject to availability and may attract additional charges.

Guests may be asked to present the same identification used during booking.

5. Guest Identification

All guests must comply with applicable guest registration requirements.

Indian guests may be required to present a valid government-issued photo ID.

International guests may be required to provide:

• Passport
• Valid Visa
• Other documentation required under Indian law

Failure to provide valid identification may result in refusal of accommodation.

6. Accommodation Allocation

Room numbers, dorm beds, and accommodation categories are allocated based on operational requirements and availability.

While we make every effort to honour guest preferences, specific rooms, beds, or tent locations cannot be guaranteed unless explicitly confirmed by Bunkmonk.

We reserve the right to relocate guests to an equivalent or upgraded accommodation when operationally necessary.

7. Payments

Room rates are quoted in Indian Rupees (INR) unless otherwise specified.

Applicable taxes and statutory charges will be added where required.

We accept payment through approved payment methods available at the time of booking.

Full or partial advance payment may be required to confirm certain reservations.

8. Security Deposit

Certain bookings, group reservations, long stays, or special events may require a refundable security deposit.

Any deductions will be limited to damages, excessive cleaning, missing property, or unpaid charges, where applicable.

9. Property Rules

Guests are expected to behave respectfully toward fellow travellers, neighbours, employees, and property.

Guests must not:

• Damage property
• Disturb other guests
• Engage in abusive or threatening behaviour
• Participate in illegal activities
• Bring prohibited substances onto the property
• Tamper with safety equipment
• Misuse hostel facilities

Failure to comply may result in immediate removal without refund where permitted by law.

10. Shared Accommodation

Guests staying in dormitories agree to share accommodation with other travellers.

While Bunkmonk aims to provide a comfortable environment, we cannot guarantee:

• Complete silence
• Identical guest preferences
• Personal compatibility between guests

Guests are expected to maintain mutual respect and consideration at all times.

11. Guest Belongings

Guests are responsible for safeguarding their own belongings.

Where lockers are provided, guests are encouraged to use their own locks unless otherwise supplied.

Bunkmonk shall not be liable for loss, theft, or damage to personal belongings except where liability arises under applicable law.

12. Housekeeping

Housekeeping schedules vary depending on room type and operational requirements.

Guests are expected to maintain reasonable cleanliness throughout their stay.

Excessive cleaning requirements resulting from misuse may attract additional charges.

13. Visitor Policy

Visitors may only be permitted in designated common areas and subject to property policies.

Visitors are not permitted to stay overnight unless registered as paying guests and approved by management.

We reserve the right to refuse entry to any visitor for security or operational reasons.

14. Wi-Fi & Internet

Complimentary Wi-Fi may be provided for guest convenience.

While we strive to maintain uninterrupted connectivity, we do not guarantee:

• Continuous availability
• Specific speeds
• Compatibility with every device

Guests must not use our internet services for unlawful, abusive, or malicious activities.

15. Cancellation, Modification & No-Show

Cancellation and modification requests are subject to the cancellation policy applicable to your booking.

Different booking channels (such as our website, Online Travel Agencies, or travel partners) may have different cancellation terms. Guests should review the applicable policy before confirming their reservation.

A reservation may be treated as a No-Show if the guest fails to arrive on the scheduled check-in date without prior notice. Applicable charges may be deducted in accordance with the booking policy.

Refund timelines, where applicable, depend on the original payment method and payment service provider.

16. Extensions of Stay

Requests to extend a stay are subject to room availability and the prevailing room rates at the time of extension.

Bunkmonk cannot guarantee that guests will be able to remain in the same room or dorm bed if an extension is requested after check-in.

17. Group Bookings

Special terms may apply to group reservations.

Bunkmonk reserves the right to request:

• Advance payment
• A security deposit
• A group coordinator
• A signed group agreement
• Final guest details before arrival

Additional conditions may apply for exclusive property bookings, events, retreats, or corporate stays.

18. Experiences & Activities

Bunkmonk may organise or facilitate activities such as yoga sessions, bonfires, local tours, surfing, kayaking, workshops, or community events.

Participation is voluntary and at the guest's own risk.

Guests are expected to:

• Follow all safety instructions
• Use appropriate equipment
• Respect local laws and customs
• Inform organisers of any relevant medical conditions where necessary

Some activities may be operated by independent third-party providers. Bunkmonk is not responsible for services provided independently by such operators except where required by applicable law.

19. Café & Food Services

Food and beverages served at our café may contain allergens.

Guests with allergies or dietary restrictions should inform our team before ordering.

While we take reasonable precautions, we cannot guarantee an allergen-free environment.

Outside food policies, if applicable, will be communicated at the property.

20. Smoking Policy

Smoking is permitted only in designated smoking areas.

Smoking inside guest rooms, dormitories, tents, bathrooms, or other non-designated areas is strictly prohibited.

Guests may be charged reasonable cleaning or restoration costs if smoking causes damage, odours, or activates safety systems.

21. Alcohol & Illegal Substances

Guests are expected to consume alcohol responsibly and in accordance with applicable laws.

The possession, consumption, distribution, or use of illegal drugs, narcotics, or prohibited substances anywhere on the property is strictly prohibited.

Bunkmonk reserves the right to refuse service, remove guests from the property, or notify relevant authorities where unlawful activity is suspected.

22. Noise & Community Living

Bunkmonk is designed to foster a respectful and welcoming community.

Guests are requested to observe quiet hours as displayed at the property and avoid behaviour that may disturb others.

Repeated disruptive behaviour may result in warnings or removal from the property.

23. Damage to Property

Guests are responsible for any damage caused intentionally or through negligence to:

• Buildings
• Rooms
• Dormitories
• Furniture
• Linen
• Mattresses
• Equipment
• Décor
• Fixtures
• Electronic devices
• Other property belonging to Bunkmonk

Reasonable repair or replacement costs may be charged where applicable.

24. Lost & Found

Items found on the property will be recorded and retained for a reasonable period, subject to storage limitations.

If a guest requests the return of lost property, shipping or courier costs shall be borne by the guest.

Bunkmonk is not responsible for items left behind after the applicable retention period.

25. Health & Safety

Guests must follow all reasonable safety instructions issued by Bunkmonk staff.

This includes compliance with:

• Emergency procedures
• Fire safety instructions
• Evacuation notices
• Swimming or adventure activity guidelines (where applicable)
• Local government regulations

Tampering with fire alarms, extinguishers, emergency exits, or other safety equipment is strictly prohibited.

26. Pets

Pets are permitted only if specifically allowed under the booking category or property policy.

Guests travelling with pets must comply with applicable pet guidelines and remain responsible for their pet's behaviour, cleanliness, and any damage caused.

Service animals shall be accommodated in accordance with applicable law.

27. Force Majeure

Bunkmonk shall not be liable for any delay, interruption, or inability to provide services resulting from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Floods
• Storms
• Earthquakes
• Fire
• Pandemic or epidemic
• Government restrictions
• Civil unrest
• Labour disputes
• Utility failures
• Internet outages
• Transportation disruptions
• Other unforeseen events

Where possible, we will make reasonable efforts to minimise disruption.

28. Limitation of Liability

To the fullest extent permitted by applicable law, Bunkmonk shall not be liable for:

• Indirect or consequential losses
• Loss of income or business
• Travel disruptions beyond our control
• Personal belongings lost, stolen, or damaged
• Delays caused by third-party service providers
• Activities organised by independent operators

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

29. Intellectual Property

Unless otherwise stated, all content available on the Bunkmonk website, including:

• Logos
• Branding
• Text
• Images
• Videos
• Graphics
• Website design
• Marketing materials

is owned by or licensed to Bunkmonk Hospitality LLP.

No content may be copied, reproduced, modified, distributed, or commercially exploited without prior written permission.

30. User-Generated Content

If you tag Bunkmonk on social media, leave reviews, or submit photographs or testimonials, you grant Bunkmonk a non-exclusive, royalty-free licence to repost, display, or use such content for promotional purposes, unless you specifically request otherwise.

Where practical, we will endeavour to credit the original creator.

31. Website Availability

While we strive to keep our website available and up to date, we do not guarantee uninterrupted access or that all information will always be free from errors or omissions.

Room availability and pricing are subject to change without prior notice.

32. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of India.

33. Dispute Resolution

We encourage guests to contact us directly so that we may attempt to resolve any concerns promptly and amicably.

If a dispute cannot be resolved through mutual discussion, it shall be subject to the jurisdiction of the competent courts having jurisdiction over Varkala, Kerala, unless otherwise required by applicable law.

34. Changes to These Terms

Bunkmonk may revise these Terms & Conditions from time to time to reflect changes in:

• Applicable laws
• Business operations
• Property policies
• Services offered
• Technology
• Safety requirements

Updated versions will be published on our website with the revised Effective Date.

Continued use of our services after such updates constitutes acceptance of the revised Terms.

35. Contact Us

For questions regarding these Terms & Conditions, please contact:

Bunkmonk Hospitality LLPVarkala, Kerala, India

Email: contact@bunkmonk.in

Website: www.bunkmonk.in

36. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Cancellation & Refund Policy, and any other policies published on our website, constitute the entire agreement between you and Bunkmonk regarding your use of our services.

If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.